Frequently Asked Questions
Why the device display the same height value?
The protective film on the height measuring probe of the new machine has not been removed. Please remove the protective film.
Why the height is unstable, the results of each measurement at the same height are inconsistent, and the difference is very large?
Why there is no height value or large deviation in height measurement?
Why the weight is unstable, and the results are quite different?
Why the same weight, the measurement result is heavier or lighter?
Why second re-measurement occurs during body composition measurement?
Why report error during body composition measurement process, return to main interface?
Why it is Unable to connect to local area network?
Why it is Unable to obtain IP address?
Why it is Unable to upload/receive data?
